DELIVERY

As soon as your order is shipped, you will receive an email notification with a link to your tracking. All custom-made jewelry will be shipped in 1-3 days from the date of your purchase.
For Russia.
Courier service or mail.
We will send your order 1-3 working days after ordering on the website in Moscow and St. Petersburg. The cost of courier delivery is 350 rub. By mail - 250 rub.
To other regions cost and delivery time depends on the region.
Free delivery fo orders over 5000 rub.
INTERNATIONAL
Our international shipping carriers are dhl and ems.
if you notice any delays or problems when tracking your parcel, please contact the carrier for help. We cannot provide additional information about packages once they are on the way.
if you need to change your shipping address before your order is shipped please email us immediately ETCJWL@GMAIL.COM. We cannot redirect orders once they are in transit, in which case, please contact the carrier with your tracking number for any special shipping requests.
The customer is responsible for paying all duties or taxes charged by the destination country for delivery. If you have any questions or concerns during check-out, please email us ETCJWL@GMAIL.COM and we will do our best to resolve this issue.
Please note that we can not meet the size change requests for international customers.


PAYMENT
To order jewelry, please place an order through the shopping cart. Payment is made only through the site through the third-party service Ю.KASSA, which allows you to make payments on credit and debit bank cards of the payment systems PAY PAL, VISA, MasterCard, VISA Electron and Maestro, as well as qiwi, Yandex.Money and pro. If you do not fit the size or do not like the item, you can return the order ( for more information, see the return section ).


SHIPPING & DELIVERY